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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of a horizontal story map with an activity backbone, task cards below it and a cross-map release line.
Product Discovery
User Story Mapping
Story Splitting method illustration showing its working structure
Agile
Story Splitting
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When user goals and delivery scope could drift apart, it orders the journey from goal to slice. It makes visible where an MVP can genuinely be cut.When a story becomes too large for a clean flow, it breaks scope down along value and risk. It shapes the work into a form that ships earlier and is easier to verify.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 h2-4 h30-60 min6 Wochen Cycle + 2 Wochen Cool-Down
Participantsdifferent
3-104-102-62-4 pro Pitch
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesStory Map, Release Slices, Backlog CandidatesSmaller Stories, Acceptance Criteria, Split RationalePitches, Bet-table decisions, Hill charts, Cooldown outcomes
Tagsno overlap
JourneyCustomerService designCanvas
BacklogJourneyPlanningMVP
BacklogIterationDelivery
PlanningDeliveryAutonomy
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