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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 hHalf day initial, dann laufend1-2 h60-120 min
Participantsdifferent
3-10Ein Team plus Stakeholder3-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesTeam API DocumentArchitecture Canvas, Goals, Constraints, Quality AttributesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
JourneyCustomerService designCanvas
TeamAlignmentCommunicationService
CanvasArchitectureAlignmentWorkshop
ArchitectureCommunicationStakeholdersCanvas
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