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| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Engineering Goal Question Metric | ![]() Product Strategy KPI Tree | ![]() Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-3 h | 90-180 min | 90-180 min initial, dann laufend | 1-2 h |
Participantsdifferent | 3-10 | 3-6 | 3-8 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | GQM Table, Metric Profiles | KPI Tree, Owner List | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | JourneyCustomerService designCanvas | MetricsMeasurementEngineeringAlignment | MetricsStrategyAlignmentMeasurement | AlignmentArchitectureCanvas |



