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| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Facilitation Decision Jam | ![]() Facilitation Alignment Mapping | ![]() Architecture Software Architecture Canvas |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 1-3 h | 60-90 min | 1-2 h | 1-2 h |
Participantsdifferent | 3-10 | 4-10 | 4-12 | 3-10 |
Formatsame | Workshop | Workshop | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Problem Cluster, Prioritized Challenge, Experiment | Alignment Map, Open Issues, Decision Questions | Architecture Canvas, Goals, Constraints, Quality Attributes |
Tagsno overlap | JourneyCustomerService designCanvas | FacilitationDecisionProblem solvingWorkshop | AlignmentStakeholdersStrategyFacilitation | CanvasArchitectureAlignmentWorkshop |



