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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h60-90 min1-2 h1-2 h
Participantsdifferent
3-104-104-123-10
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesProblem Cluster, Prioritized Challenge, ExperimentAlignment Map, Open Issues, Decision QuestionsArchitecture Canvas, Goals, Constraints, Quality Attributes
Tagsno overlap
JourneyCustomerService designCanvas
FacilitationDecisionProblem solvingWorkshop
AlignmentStakeholdersStrategyFacilitation
CanvasArchitectureAlignmentWorkshop
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