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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.ARID examines how well developers can work with a technical design. It focuses on a part of the system that can still be revised, between the architecture overview and the detailed specification.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 h2–4 h review as a planning range; preparation and evaluation additional1-2 h1-3 h
Participantsdifferent
3-10Designers, developers as users, and facilitation3-105-30
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesPrioritized development tasks, Jointly produced code or pseudocode, Observed difficulties and open design questions, Proposed design revisionsArchitecture Canvas, Goals, Constraints, Quality AttributesConsensus Clusters, Theme Titles, Priority Areas
Tagsno overlap
JourneyCustomerService designCanvas
ArchitectureEngineeringFeedbackValidationTasks
CanvasArchitectureAlignmentWorkshop
FacilitationConsensusWorkshopAlignment
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