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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h1-2 h1-3 Wochen vom Draft bis zur Entscheidung90-180 min
Participantsdifferent
3-103-83-20 Reviewer4-12
Formatdifferent
WorkshopWorkshopAsyncWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesInception Canvas, Risks, Goal List, Open QuestionsRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsDecision Rights Matrix, Agreement
Tagsno overlap
JourneyCustomerService designCanvas
AlignmentArchitectureCanvas
ArchitectureDecisionAsyncGovernance
DecisionGovernanceAlignmentResponsibility
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