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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h1-2 Tage1-2 h1-2 h
Participantsdifferent
3-101-43-103-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesArchitecture Document, Context View, Runtime View, Deployment ViewArchitecture Canvas, Goals, Constraints, Quality AttributesInception Canvas, Risks, Goal List, Open Questions
Tagsno overlap
JourneyCustomerService designCanvas
ArchitectureDocumentationCommunication
CanvasArchitectureAlignmentWorkshop
AlignmentArchitectureCanvas
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