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Criterion
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
HighLowMediumLow
Timedifferent
90-180 min30-60 min1-3 h30-120 min
Participantsdifferent
3-82-82-62-6
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
CoD Table, Prioritization SequenceFishbone Diagram, Cause Categories, Investigation BacklogStandard Work Sheet, Deviation List, Improved Standard, Training NeedsObservation Notes, Improvement Ideas
Tagsno overlap
PrioritizationDeliveryEconomicsDecision
Root causeQualityOperations
LeanProcessQuality
LeanObservationProcessOperations
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