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Criterion
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighLowLowHigh
Timedifferent
90-180 min30-60 min30-120 min2-8 h
Participantsdifferent
3-82-82-62-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
CoD Table, Prioritization SequenceFishbone Diagram, Cause Categories, Investigation BacklogObservation Notes, Improvement IdeasProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
PrioritizationDeliveryEconomicsDecision
Root causeQualityOperations
LeanObservationProcessOperations
Problem solvingRoot causeDecisionOperations
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