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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen1-2 Tage1-3 h20-45 min
Participantsdifferent
4-12 BeobachtungenBased on research question3-10Based on research question
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsFindability Metrics, Path Analysis, Revised IADomain Context Map, Boundary Notes, Ownership MapContent groups, Label set, IA hypotheses
Tagsno overlap
UX researchObservationContext
Information architectureNavigationFindability
Domain-Driven DesignContextBoundaries
Information architectureNavigationStructure
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