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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Paper illustration for Constraint Analysis.
Decision Making
Constraint Analysis
Paper illustration for Communication Plan
Delivery
Communication Plan
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 Wochen6 Wochen Cycle + 2 Wochen Cool-Down30-90 min45-90 min
Participantsdifferent
4-12 Beobachtungen2-4 pro Pitch2-82-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsPitches, Bet-table decisions, Hill charts, Cooldown outcomesConstraint List, Hard/Soft Classification, Option Impact Notes, Decision BoundariesCommunication Plan, Channel Matrix, Message Cadence
Tagsno overlap
UX researchObservationContext
PlanningDeliveryAutonomy
ConstraintsDecisionPlanningOptions
CommunicationStakeholdersDeliveryPlanning
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