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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Paper illustration for RAPID
Decision Making
RAPID
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen1-3 Wochen vom Draft bis zur Entscheidung45-90 min30-60 min
Participantsdifferent
4-12 Beobachtungen3-20 Reviewer3-122-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsRAPID Role Map, Recommendation, Decision LogDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
UX researchObservationContext
ArchitectureDecisionAsyncGovernance
DecisionRolesGovernance
DecisionRolesGovernanceAlignment
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