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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Wochen1-3 h1-3 h2-6 h
Participantsdifferent
4-12 Beobachtungen3-122-83-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsKnowledge Map, Critical Knowledge Areas, Transfer PlanCausal Loop Diagram, Feedback Notes, Leverage PointsCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
UX researchObservationContext
KnowledgeMappingRisk
FeedbackSystems thinkingCausalityDynamics
Systems thinkingRoot causeConstraintsCausality
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