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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 Wochen1-2 Tage20-45 min1-4 Wochen
Participantsdifferent
4-12 Beobachtungen10-30Based on research question1-6
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsClick Heatmap, Success Rate, Design RecommendationsContent groups, Label set, IA hypothesesExperiment results, Decision log, Learning summary
Tagsno overlap
UX researchObservationContext
UXNavigationFindabilityValidation
Information architectureNavigationStructure
ExperimentsGrowthAnalyticsValidation
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