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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
A paper-based illustration representing Event Modeling with its core stages and visible working result.
Knowledge Modeling
Event Modeling
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Event Modeling connects business workflows with commands, events, and views into one coherent mental model. It helps design behavior, UI, and technical slices from the same underlying logic.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Wochen1-4 Wochen20-45 min2-6 h
Participantsdifferent
4-12 Beobachtungen5-20Based on research question2-8
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsDiary Entries, Longitudinal Patterns, Experience TimelineContent groups, Label set, IA hypothesesEvent Model, UI Flow, Commands, Read Models
Tagsno overlap
UX researchObservationContext
UX researchTrackingBehavior
Information architectureNavigationStructure
EventsBlueprintDomain-Driven DesignBehavior
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