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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen1-3 h1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen3-83-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresDomain Context Map, Boundary Notes, Ownership MapContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
UX researchObservationContext
FlowMeasurementConstraints
Domain-Driven DesignContextBoundaries
Domain-Driven DesignBoundariesStrategy
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