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Criterion
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Purposedifferent
When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h45–90 min30–60 min per interview1-3 Tage
Participantsdifferent
5-303-101 participant per interviewInternes Team
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Consensus Clusters, Theme Titles, Priority AreasTheme clusters, Insight statements, Opportunity areasInterview Notes, Themes, Insight SummaryPersona Profiles, Needs Summary, Scenario Notes
Tagsno overlap
FacilitationConsensusWorkshopAlignment
SynthesisQualitativeRoot cause
QualitativeResearchCustomerDiscovery
ResearchCustomerSynthesis
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