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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-4 Wochen45–90 min1-3 Tage30–60 min
Participantsdifferent
3-10 Kunden3-10Internes Team4-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksTheme clusters, Insight statements, Opportunity areasPersona Profiles, Needs Summary, Scenario NotesEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
MVPValidationServiceDiscovery
SynthesisQualitativeRoot cause
ResearchCustomerSynthesis
SynthesisQualitativeWorkshop
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