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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-4 Wochen45-90 min1-6 Wochen2-6 h
Participantsdifferent
3-10 Kunden2-54-103-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Concierge Learnings, Service Blueprint, MVP RisksA3 Report, Action Plan, Root Cause Analysis8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
MVPValidationServiceDiscovery
LeanProblem solvingCoachingOperations
QualityProblem solvingRoot cause
RiskQualityOperationsRoot cause
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