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Criterion
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration of Riskiest Assumption Test with a method-specific labelled workspace.
Product Discovery
Riskiest Assumption Test
Purposedifferent
When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When an idea hinges on one critical unknown, it prioritizes testing that exact piece of uncertainty first. It separates problem, assumption, solution, and evidence. The result is captured as a prioritized list of assumptions, a test plan, and a result report.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-4 Wochen1-6 Wochen45-90 min1-2 Wochen pro Iteration
Participantsdifferent
3-10 Kunden4-102-82-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Concierge Learnings, Service Blueprint, MVP Risks8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanAssumption List, Critical Assumptions, Learning PlanPrioritized Assumption List, Test Plan, Results Report
Tagsno overlap
MVPValidationServiceDiscovery
QualityProblem solvingRoot cause
AssumptionsRiskDecisionDiscovery
ExperimentsValidationDiscoveryAssumptions
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