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Criterion
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-2 h1-3 h120 min initial, dann laufend1-3 h
Participantsdifferent
1-83-83-63-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Concept Map, Relationship Labels, Knowledge GapsBottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresHEART-GSM Table, DashboardKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
KnowledgeConceptsMappingSensemaking
FlowMeasurementConstraints
MetricsUX researchMeasurementSatisfaction
KnowledgeMappingRisk
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