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Criterion
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumHighHighLow
Timedifferent
1-2 h1-6 Wochen2-8 h15-30 min
Participantsdifferent
1-84-102-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Concept Map, Relationship Labels, Knowledge Gaps8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Analysis, Decision Analysis, Risk PlanRoot cause notes, Countermeasures
Tagsno overlap
KnowledgeConceptsMappingSensemaking
QualityProblem solvingRoot cause
Problem solvingRoot causeDecisionOperations
Root causeIncidentLeanProblem solving
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