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| Criterion | ![]() Knowledge Modeling Concept Mapping | ![]() Operations 8D Problem Solving | ![]() UX Research Empathy Mapping | ![]() Facilitation Decision Jam |
|---|---|---|---|---|
Purposedifferent | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. |
Complexitydifferent | Medium | High | Low | Low |
Timedifferent | 1-2 h | 1-6 Wochen | 30–60 min | 60-90 min |
Participantsdifferent | 1-8 | 4-10 | 4-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | Concept Map, Relationship Labels, Knowledge Gaps | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Empathy Map, Assumptions List, Research Gaps | Problem Cluster, Prioritized Challenge, Experiment |
Tagsno overlap | KnowledgeConceptsMappingSensemaking | QualityProblem solvingRoot cause | SynthesisQualitativeWorkshop | FacilitationDecisionProblem solvingWorkshop |



