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Criterion
Paper illustration of Competency Questions with its method-specific working model.
Knowledge Modeling
Competency Questions
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
Competency Questions translate a domain model into concrete questions that it must be able to answer. The method keeps the model's scope clean and prevents pretty but useless structures.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
2-4 h1-4 h30-60 min2-8 h
Participantsdifferent
2-83-82-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Competency Question Set, Required Concepts, Test Queries, Coverage MatrixProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanFishbone Diagram, Cause Categories, Investigation BacklogProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
OntologyKnowledge graphScopeRequirementsSemantic
Root causeProblem solvingQualityIncident
Root causeQualityOperations
Problem solvingRoot causeDecisionOperations
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