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Criterion
Paper illustration of Competency Questions with its method-specific working model.
Knowledge Modeling
Competency Questions
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
Competency Questions translate a domain model into concrete questions that it must be able to answer. The method keeps the model's scope clean and prevents pretty but useless structures.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighLowMedium
Timedifferent
2-4 h2-8 h30-60 min1-4 h
Participantsdifferent
2-82-82-83-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Competency Question Set, Required Concepts, Test Queries, Coverage MatrixProblem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation BacklogProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
OntologyKnowledge graphScopeRequirementsSemantic
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
Root causeProblem solvingQualityIncident
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