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Criterion
Paper illustration of Competency Questions with its method-specific working model.
Knowledge Modeling
Competency Questions
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
Competency Questions translate a domain model into concrete questions that it must be able to answer. The method keeps the model's scope clean and prevents pretty but useless structures.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
2-4 h45-90 min2-6 h1-6 Wochen
Participantsdifferent
2-82-53-104-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Competency Question Set, Required Concepts, Test Queries, Coverage MatrixA3 Report, Action Plan, Root Cause AnalysisFMEA Table, Risk Priority, Mitigation Actions8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
OntologyKnowledge graphScopeRequirementsSemantic
LeanProblem solvingCoachingOperations
RiskQualityOperationsRoot cause
QualityProblem solvingRoot cause
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