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Criterion
Paper illustration of Competency Questions with its method-specific working model.
Knowledge Modeling
Competency Questions
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
Competency Questions translate a domain model into concrete questions that it must be able to answer. The method keeps the model's scope clean and prevents pretty but useless structures.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighHighMedium
Timedifferent
2-4 h1-6 Wochen2-8 h1-4 h
Participantsdifferent
2-84-102-83-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Competency Question Set, Required Concepts, Test Queries, Coverage Matrix8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProblem Analysis, Decision Analysis, Risk PlanProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
OntologyKnowledge graphScopeRequirementsSemantic
QualityProblem solvingRoot cause
Problem solvingRoot causeDecisionOperations
Root causeProblem solvingQualityIncident
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