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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumHighLow
Timedifferent
45-90 min1-4 h2-8 h30-60 min
Participantsdifferent
2-63-82-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Communication Plan, Channel Matrix, Message CadenceProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanProblem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
Root causeProblem solvingQualityIncident
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
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