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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration for Storytelling
Facilitation
Storytelling
Paper illustration of Shape Up with its method-specific working model.
Delivery
Shape Up
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily.Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
45-90 min1-3 Tage45-120 min6 Wochen Cycle + 2 Wochen Cool-Down
Participantsdifferent
2-6Internes Team1-62-4 pro Pitch
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Communication Plan, Channel Matrix, Message CadencePersona Profiles, Needs Summary, Scenario NotesNarrative Outline, Key Message, Story ArcPitches, Bet-table decisions, Hill charts, Cooldown outcomes
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
ResearchCustomerSynthesis
CommunicationNarrativeStakeholdersFacilitation
PlanningDeliveryAutonomy
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