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Criterion
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowHighLowLow
Timedifferent
45-90 min2-6 h30-120 min30-60 min
Participantsdifferent
2-63-102-62-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Communication Plan, Channel Matrix, Message CadenceFMEA Table, Risk Priority, Mitigation ActionsObservation Notes, Improvement IdeasFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
CommunicationStakeholdersDeliveryPlanning
RiskQualityOperationsRoot cause
LeanObservationProcessOperations
Root causeQualityOperations
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