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| Criterion |  DevOps ChatOps |  Operations 8D Problem Solving |  Operations Causal Factor Analysis |  Operations Root Cause Analysis |
|---|---|---|---|---|
Purposedifferent | For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Medium | High | High | Medium |
Timedifferent | Ongoing | 1-6 Wochen | 2-6 h | 1-4 h |
Participantsdifferent | 2-20 | 4-10 | 3-10 | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Chat Transcript, Action Log, Automations | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Event Timeline, Causal Factor Chart, Cause List, Corrective Actions | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | CollaborationEngineeringIncident | QualityProblem solvingRoot cause | CausalityIncidentRoot causeTimeline | Root causeProblem solvingQualityIncident |