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Criterion
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
HighLowHighLow
Timedifferent
2-6 h30–60 min per interview2-6 h45–90 min
Participantsdifferent
3-101 participant per interview3-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Event Timeline, Causal Factor Chart, Cause List, Corrective ActionsInterview Notes, Themes, Insight SummaryCurrent Reality Tree, Core Problems, Intervention IdeasTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
CausalityIncidentRoot causeTimeline
QualitativeResearchCustomerDiscovery
Systems thinkingRoot causeConstraintsCausality
SynthesisQualitativeRoot cause
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