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Criterion
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Purposedifferent
For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.
Complexitydifferent
HighLowLowHigh
Timedifferent
2-6 h45–90 min30–60 min per interview2-6 h
Participantsdifferent
3-103-101 participant per interview3-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Event Timeline, Causal Factor Chart, Cause List, Corrective ActionsTheme clusters, Insight statements, Opportunity areasInterview Notes, Themes, Insight SummaryCurrent Reality Tree, Core Problems, Intervention Ideas
Tagsno overlap
CausalityIncidentRoot causeTimeline
SynthesisQualitativeRoot cause
QualitativeResearchCustomerDiscovery
Systems thinkingRoot causeConstraintsCausality
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