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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
45-90 min30-90 min1-3 h1-6 Wochen
Participantsdifferent
3-83-122-84-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, ConstraintsPostmortem Doc, Action Items, TimelineCause Tree, Evidence Notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
Systems thinkingFramingStakeholders
Site Reliability EngineeringIncidentLearningReliability
Root causeTreeIncidentQuality
QualityProblem solvingRoot cause
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