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Criterion
Paper illustration for CATWOE Analysis.
Systems Thinking
CATWOE Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Views and Beyond method illustration showing its working structure
Architecture
Views and Beyond
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Purposedifferent
CATWOE structures a problem from six viewpoints and prevents too narrow a view of the situation. Different experiences of the system become comparably discussable this way.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
45-90 min1-6 Wochen1-3 Tage1-4 h
Participantsdifferent
3-84-101-43-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
CATWOE Canvas, Root Definition, Stakeholder Perspectives, Constraints8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanArchitecture Views, Cross-view Notes, RationaleProblem Statement, Cause Hypotheses, Confirmed Causes, Action Plan
Tagsno overlap
Systems thinkingFramingStakeholders
QualityProblem solvingRoot cause
DocumentationStakeholdersArchitecture
Root causeProblem solvingQualityIncident
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