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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
20-45 min1-4 h2-4 hMehrere Tage bis Wochen
Participantsdifferent
Based on research question3-82-62-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Content groups, Label set, IA hypothesesProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanBarrier Inventory, Failure Analysis per Barrier, Action BacklogMORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations
Tagsno overlap
Information architectureNavigationStructure
Root causeProblem solvingQualityIncident
Root causeSafetyIncident
Root causeSafetySystemicIncident
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