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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Problem Interview
Product Discovery
Problem Interview
A paper-based illustration representing Design Sprint with its core stages and visible working result.
Innovation
Design Sprint
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.When the product question is unclear and time pressure is high, the method takes a team from an open idea to a testable solution. It connects problem understanding, decision, and learning in one compact format, lowering the risk of spending a lot of energy on a mere guess.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
LowMediumHighMedium
Timedifferent
20-45 min30-60 min je Interview4-5 Tage1-4 Wochen
Participantsdifferent
Based on research question5-12 Interviews5-83-10 Kunden
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Content groups, Label set, IA hypothesesProblem Evidence, Risk Notes, Customer SegmentsPrototype, Test Findings, Decision RationaleConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
Information architectureNavigationStructure
DiscoveryInterviewsValidation
Design sprintPrototypeValidationInnovation
MVPValidationServiceDiscovery
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