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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
20-45 min120 min initial, dann laufend1-2 Tage90-180 min
Participantsdifferent
Based on research question3-6Based on research question3-6
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesHEART-GSM Table, DashboardFindability Metrics, Path Analysis, Revised IAGQM Table, Metric Profiles
Tagsno overlap
Information architectureNavigationStructure
MetricsUX researchMeasurementSatisfaction
Information architectureNavigationFindability
MetricsMeasurementEngineeringAlignment
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