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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Diary Study.
UX Research
Diary Study
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.
Complexitydifferent
LowMediumMediumLow
Timedifferent
20-45 min1-3 Wochen1-4 Wochen45-90 min
Participantsdifferent
Based on research question4-12 Beobachtungen5-203-10
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesField Notes, Workflow Insights, Pain PointsDiary Entries, Longitudinal Patterns, Experience TimelineContext canvas, Open questions, Shared context notes
Tagsno overlap
Information architectureNavigationStructure
UX researchObservationContext
UX researchTrackingBehavior
ContextFramingRequirementsCanvas
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