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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
LowMediumLowMedium
Timedifferent
20-45 min1-4 Wochen1-2 Tage1-2 Tage
Participantsdifferent
Based on research question3-10 Kunden10-30Based on research question
Formatdifferent
Workshop + asyncWorkshop + asyncAsyncAsync
Outputdifferent
Content groups, Label set, IA hypothesesConcierge Learnings, Service Blueprint, MVP RisksClick Heatmap, Success Rate, Design RecommendationsFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
Information architectureNavigationStructure
MVPValidationServiceDiscovery
UXNavigationFindabilityValidation
Information architectureNavigationFindability
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