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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
20-45 min1-2 h1-2 h je Session1-3 h
Participantsdifferent
Based on research question1-8Based on research question3-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesConcept Map, Relationship Labels, Knowledge GapsUsability Issues, Severity List, RecommendationsKnowledge Map, Critical Knowledge Areas, Transfer Plan
Tagsno overlap
Information architectureNavigationStructure
KnowledgeConceptsMappingSensemaking
ValidationUXPrototype
KnowledgeMappingRisk
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