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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
20-45 min1-2 h1-3 h1-2 Tage
Participantsdifferent
Based on research question1-83-12Based on research question
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopAsync
Outputdifferent
Content groups, Label set, IA hypothesesConcept Map, Relationship Labels, Knowledge GapsKnowledge Map, Critical Knowledge Areas, Transfer PlanFindability Metrics, Path Analysis, Revised IA
Tagsno overlap
Information architectureNavigationStructure
KnowledgeConceptsMappingSensemaking
KnowledgeMappingRisk
Information architectureNavigationFindability
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