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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Storytelling
Facilitation
Storytelling
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When an insight needs to have an effect, storytelling translates dry facts into a comprehensible development. It combines context, tension, and consequence into a form that people remember and pass on more easily.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowLowMediumMedium
Timedifferent
20-45 min45-90 min45-120 min1-2 h
Participantsdifferent
Based on research question2-61-64-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesCommunication Plan, Channel Matrix, Message CadenceNarrative Outline, Key Message, Story ArcAlignment Map, Open Issues, Decision Questions
Tagsno overlap
Information architectureNavigationStructure
CommunicationStakeholdersDeliveryPlanning
CommunicationNarrativeStakeholdersFacilitation
AlignmentStakeholdersStrategyFacilitation
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