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| Criterion | ![]() UX Research Card Sorting | ![]() Architecture arc42 | ![]() Operations 5 Whys | ![]() Operations A3 Problem Solving |
|---|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Low | Low | Low | Medium |
Timedifferent | 20-45 min | 1-2 Tage | 15-30 min | 45-90 min |
Participantsdifferent | Based on research question | 1-4 | 2-6 | 2-5 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Content groups, Label set, IA hypotheses | Architecture Document, Context View, Runtime View, Deployment View | Root cause notes, Countermeasures | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | Information architectureNavigationStructure | ArchitectureDocumentationCommunication | Root causeIncidentLeanProblem solving | LeanProblem solvingCoachingOperations |



