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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
LowLowMediumLow
Timedifferent
20-45 min30-60 min1-2 Tage20-45 min
Participantsdifferent
Based on research question1-5Based on research question3-12
Formatdifferent
Workshop + asyncAsyncAsyncWorkshop + async
Outputdifferent
Content groups, Label set, IA hypothesesABC Classification, Focus Rules, Control ListFindability Metrics, Path Analysis, Revised IALessons learned, Action items, Event summary
Tagsno overlap
Information architectureNavigationStructure
PrioritizationOperationsPortfolio
Information architectureNavigationFindability
LearningOperationsImprovement
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