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Criterion
A paper-based illustration representing C4 Model with its core stages and visible working result.
Architecture
C4 Model
A paper-based illustration representing Service Blueprint with its core stages and visible working result.
UX Design
Service Blueprinting
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Purposedifferent
The C4 Model makes a system legible across several resolution levels, from context down to code. It suits situations where different audiences need to understand the same architecture from different altitudes.When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit.The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.
Complexitydifferent
LowHighLowMedium
Timedifferent
1-4 h0.5-2 Tage1-2 h1-3 h
Participantsdifferent
1-56-123-103-10
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Context Diagram, Container Diagram, Component DiagramService Blueprint, Fail Points, Ownership MapArchitecture Canvas, Goals, Constraints, Quality AttributesCustomer Journey Canvas, Pain Points, Experience Opportunities
Tagsno overlap
ArchitectureCommunicationVisualization
Service designOperationsJourneyBlueprint
CanvasArchitectureAlignmentWorkshop
JourneyCustomerService designCanvas
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