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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Six paper cards show a person moving from a problem through a service flow to a completed outcome.
UX Design
Storyboarding
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When a usage scenario needs to become understandable early, it condenses situations, context, and flow into a legible sequence. It helps check concept ideas before anything gets built.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 h30-90 min1-3 h1-2 h
Participantsdifferent
3-81-83-121-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresStoryboard, Concept Narrative, Testable AssumptionsKnowledge Map, Critical Knowledge Areas, Transfer PlanConcept Map, Relationship Labels, Knowledge Gaps
Tagsno overlap
FlowMeasurementConstraints
VisualizationConceptsSequencePrototype
KnowledgeMappingRisk
KnowledgeConceptsMappingSensemaking
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