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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Paper illustration for Mad Sad Glad
Agile
Mad Sad Glad
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.When a team's or workshop's mood needs to become readable, it structures emotional signals with little setup. It makes strain, relief, and sources of energy tangible.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h90-180 min30-60 min45-90 min
Participantsdifferent
3-85-153-103-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresSpotify Model Map, Action ListEmotion Board, Themes, Action ItemsExpectation Map, Alignment Notes, Agreements
Tagsno overlap
FlowMeasurementConstraints
TeamOrganizationAlignmentDiagnosis
RetrospectiveTeamReflection
AlignmentStakeholdersTeam
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