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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 hAs needed30-120 min15-30 min
Participantsdifferent
3-84-152-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresIncident Log, Action Tracker, Stakeholder UpdatesObservation Notes, Improvement IdeasRoot cause notes, Countermeasures
Tagsno overlap
FlowMeasurementConstraints
IncidentOperationsReliability
LeanObservationProcessOperations
Root causeIncidentLeanProblem solving
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