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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
1-3 hAs needed2-6 h15-30 min
Participantsdifferent
3-84-153-102-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresIncident Log, Action Tracker, Stakeholder UpdatesEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsRoot cause notes, Countermeasures
Tagsno overlap
FlowMeasurementConstraints
IncidentOperationsReliability
CausalityIncidentRoot causeTimeline
Root causeIncidentLeanProblem solving
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